How to choose between CJdropshipping and Bestfulfill?

Choosing the right dropshipping supplier and fulfillment agent is crucial for any ecommerce business. Two popular options in the market are CJdropshipping and Bestfulfill. Both offer end-to-end solutions for product sourcing, order fulfillment, and shipping, but they differ in services, pricing, and capabilities. This comprehensive comparison will analyze key dimensions — including pricing, product range, sourcing capabilities, fulfillment time, shipping methods, platform integrations, customer support, warehouse locations, scalability, and reliability — to help beginners and experienced sellers decide which platform best fits their needs. We will highlight actionable insights and the pros and cons of each platform, concluding with balanced recommendations based on business goals and priorities.

Overview: CJdropshipping vs. Bestfulfill

CJdropshipping (founded 2014 in China) is a global dropshipping platform and agent. It combines both supplier catalog services and agent-assisted sourcing. CJ operates an extensive network — working with 1,300+ factories and maintaining dozens of warehouses worldwide (in China, the US, Europe, and more). The platform provides a one-stop solution: it lists tens of thousands of products across categories (electronics, home goods, fashion, beauty, etc.), offers custom sourcing on request, and handles order processing and fulfillment globally. CJdropshipping emphasizes automation and integrations, with support for major e-commerce platforms (Shopify, WooCommerce, eBay, TikTok Shop, Amazon, and others). It has a free base plan (no monthly fees) and optional paid “Prime” membership tiers (roughly $16–$60/month) that add features like extra sourcing requests and product recommendations.

Bestfulfill is a China-based dropshipping and 3PL (third-party logistics) agent, led by Guangzhou Haoqianyi Trading Co., Ltd. It has over 6 years of experience (70+ staff) and has served thousands of merchants. Bestfulfill specializes in sourcing products from Chinese platforms (AliExpress, 1688, Taobao) and managing all logistics: warehousing, packing, branding, shipping, and after-sales service. According to its official site and third-party reviews, Bestfulfill operates warehouses in China, the USA, and the UK. It offers dedicated 1-to-1 customer service, product inspection, and custom packaging. Bestfulfill is positioned as a “full-service agent” — merchants use its Shopify app (free to install) and can upgrade to paid plans (e.g. $29/month Pro, $99/month Enterprise) for advanced features.

Below we compare these two platforms across critical categories.

Pricing Comparison

• CJdropshipping: The platform itself is free to join and install. There is no monthly fee for basic use. However, CJ charges for products, shipping, and optional services (such as private labeling, quality checks, etc.). It offers paid Prime plans ranging from about $16 to $60 per month for value-added features: for example, the Plus plan ($15.99) adds extra sourcing requests, the Prime plan ($19.99) adds recommended products, and the Advanced plan ($59.99) includes even more sourcing and product tools. Even with no membership, basic features (24/7 support, unlimited product listings, quality inspection, etc.) are available in the free plan. In general, CJ’s pricing is considered affordable: the service fees only cover sourcing and shipping costs, with no hidden commissions. (One caveat: CJ does charge a warehouse transfer fee of about $4–$12 per kg when moving stock from China to overseas warehouses.)

• Bestfulfill: The Bestfulfill Shopify app itself is free to install. Paid tiers (Pro, Enterprise) add advanced features, though exact prices (e.g. $29 and $99 per month) are found on app listing sites. Beyond app fees, Bestfulfill’s agent services are typically fee-based: they may charge a fixed per-order fee or commission on orders (common industry models). Bestfulfill’s public materials do not list straightforward pricing, but their blog suggests agents charge either flat fees, percentages, or monthly subscriptions. In practice, dropshippers often pay Bestfulfill via order fees or commissions (details are provided during account setup). In summary, Bestfulfill’s costs include any membership/app fee plus order fulfillment charges. Because Bestfulfill focuses on service, many users expect to pay additional costs for sourcing, quality control, and branding. Overall, CJdropshipping generally has the lower starting cost, while Bestfulfill may incur higher service fees in exchange for personalized support.

Fulfillment Time and Shipping Methods

• CJdropshipping: One of CJ’s biggest strengths is its global fulfillment network. CJ operates 50+ warehouses worldwide (in China, USA, Europe, Singapore, etc.). Importantly, it has multiple U.S. warehouses (on both the East and West Coasts, each capable of ~20,000 orders per day). Products stored in these regional warehouses can reach local customers very quickly. CJ notes that items shipped from U.S. stock often arrive within 2–5 days — comparable to Amazon Prime speeds. (According to CJ’s own blogs, U.S. customers see delivery in about 3–6 days.) Outside the U.S., CJ also has European and Asian warehouses; deliveries within those regions take only a few days in many cases. For overseas shipments from Chinese warehouses, expect longer times: typically 2–4 weeks depending on destination and season. CJ offers many shipping options, including ePacket, courier carriers (USPS, DHL, FedEx, UPS), and its own CJ Packet service. It automatically selects the fastest or most cost-efficient method for each order. Overall, CJ’s fulfillment is fast and efficient due to local warehouses: “Order and shipping gaps are minimized through local warehouses, taking no more than 2 to 3 days to complete an order” when stock is local.

• Bestfulfill: Ships orders worldwide using multiple carriers and routes. Like CJ, Bestfulfill maintains warehouses in China and the US (plus UK), and claims to use the “fastest and most cost-effective shipping lines”. In practice, shipping times are generally competitive but often a bit slower than CJ’s fastest option. For U.S. orders, Bestfulfill can ship from its U.S. warehouse (Faster) or from China. However, independent reviews note that Bestfulfill’s delivery to the USA (and some European countries) can sometimes be long. For example, the Dropshipman review mentions “long delivery time to … the USA” as a con. Meanwhile, customers report on Trustpilot that Bestfulfill “ships worldwide in both bulky way and dropshipping way”, implying flexible options. The key takeaway is that both platforms use premium couriers and ePacket, but CJ’s vast network of warehouses generally gives it an edge in speed, especially for US/EU customers. Bestfulfill should still offer reasonably fast shipping (often 5–15 days globally with express service), but merchants should plan for potential delays, especially in peak season or to remote locations.

Platform Integrations and Technology

• CJdropshipping: CJ is designed to integrate seamlessly with most major ecommerce platforms. It offers native apps and APIs for Shopify, WooCommerce, eBay, Amazon, TikTok Shop, Etsy, BigCommerce, and many others. Once connected, orders from your store automatically sync to CJ and can be processed with one click. CJ also provides a Google Chrome extension to import products from AliExpress/1688, and it has multi-language support to serve a global user base. The interface includes built-in features like price and inventory sync, automated order processing, and tracking updates. CJ even provides marketing tools (e.g. product videos) to boost conversions. In summary, CJ offers a mature tech platform: integrations with virtually all common storefronts and marketplaces, along with automation that aids scaling.

• Bestfulfill: Bestfulfill’s focus is primarily on Shopify integration. It offers an official Shopify app (“Bestfulfill Dropshipping & POD”) that syncs orders from Shopify stores and automates fulfillment. The app is user-friendly and “designed to integrate seamlessly with your Shopify store”. Through this app, merchants can push product listings, sync inventory, and send orders to Bestfulfill’s team. As of now, Bestfulfill does not publicly advertise plug-ins for WooCommerce, eBay, or other platforms. (Merchants on non-Shopify platforms would need to coordinate order export/import manually or via custom API.) However, Bestfulfill does mention support for "advanced customer capabilities" and offers a 1-on-1 service, implying some ability to work with different systems if needed. In brief, CJdropshipping supports a wider range of platforms natively, while Bestfulfill is primarily oriented to Shopify (the Shopify app boasts 5-star reviews). If you use Shopify, Bestfulfill’s integration is straightforward; if you use other carts, CJ gives more options.

Customer Support and Service

• CJdropshipping: CJ provides 24/7 customer support and dedicated sourcing agents. Each merchant typically gets assigned a CJ agent who can assist with sourcing, order issues, and custom requests. CJ’s Trustpilot page shows it is highly rated for support and service: reviewers highlight its user-friendly interface, reliability, and fast shipping and especially praise the responsiveness and professionalism of its support team. Many customers note that CJ agents are very helpful, patient, and quick to resolve problems (e.g. one Trustpilot reviewer mentions “the staff are very helpful… sort out your problems”). CJ’s customer service is global (with English-speaking staff across time zones), and the company boasts a high TrustScore (4.9/5 from 13,000+ reviews), indicating consistently positive experiences. In practice, CJ’s system (live chat, ticketing) is robust, though some users note that because CJ is so popular, responses can occasionally be slower during peak times. Overall, CJdropshipping is considered very reliable and helpful in support.

• Bestfulfill: Bestfulfill emphasizes personalized, 1-to-1 customer service. Its own materials highlight a dedicated support team (“1 v 1 customer service”). Independent reviews reflect high satisfaction: the Bestfulfill Shopify app has 5-star ratings and users praise its “professionalism, efficiency, and outstanding customer support”. For example, an AppNavigator summary notes that merchants are “highly satisfied” with Bestfulfill’s timely responses and easy app installation. Trustpilot reviews echo this: one user says Bestfulfill helps them “find sources quickly with high-quality products, and support me a lot when I need assistance”. Another mentions a supportive agent “beyond and above” expectations. Like CJ, Bestfulfill has global support (though its core team is based in China) and offers live chat and email. In short, Bestfulfill is lauded for top-notch support, with quick communication (“they answer in minutes”) and hands-on assistance. The downside might be that each merchant typically works with one or two personal agents, which is great for continuity but means scaling support requires more direct communication (as opposed to CJ’s larger support team). Both platforms score highly for customer service, but Bestfulfill’s strength is that dedicated personal touch (and promotional emphasis on it), while CJ’s is a large, well-staffed support infrastructure.

Warehouse Locations and Logistics

• CJdropshipping: As noted, CJ has an extensive global warehouse network. Key locations include multiple warehouses in China (e.g. Jinhua, Dongguan), the United States (California and New Jersey), and a major European hub in Poland. Recent updates claim CJ now has 50+ warehouses worldwide, covering the US, EU, China, and Asia-Pacific (Singapore, etc.). CJ continues to expand its network. These strategically placed warehouses mean products can be pre-stocked closer to customers in major markets, reducing shipping time and customs hassles. For instance, selling to US or EU markets, a merchant can keep inventory in CJ’s local warehouse and enjoy fast orders (2–5 day delivery) and lower shipping costs. CJ also offers 3PL fulfillment services: merchants can ship bulk inventory to CJ’s warehouses (in China or overseas) and CJ will store and ship orders on demand. This flexibility aids scaling. In practice, CJ’s logistics are very mature: automatic inventory management in any CJ warehouse, parcel consolidation options, and direct carrier relationships (USPS, DHL, etc.) all enhance reliability and speed.

• Bestfulfill: Bestfulfill operates fewer warehouses but still covers major regions. According to the company, it currently has a 3,000+ m² warehousing area split between China and the USA, plus a facility in the UK. (Trustpilot shows the Chinese address in Guangzhou.) In concrete terms, Bestfulfill’s warehouses can receive and store client inventory (bulk or drop-shipped), and then pick-pack-ship orders globally. The US and UK locations are particularly advantageous for servicing customers in North America and Europe. Bestfulfill’s site and reviews emphasize its 3PL capability. For example, the Bestfulfill app store page lists “inventory management in our China, USA and UK warehouse” and “Worldwide Fulfillment (3rd-Party Logistics)”. In summary, Bestfulfill’s logistics setup is robust for international shipping: Chinese suppliers can send goods to these hubs for regional distribution. Its network is smaller than CJ’s but covers the largest markets. Merchants should verify stock routing carefully (e.g. ensure US orders go from the US hub to maximize speed). Overall, both companies have solid logistics, but CJ’s sheer scale of warehouses and throughput gives it an edge in shipping flexibility and capacity.

Scalability for Growing Businesses

• CJdropshipping: Designed for scale. CJ’s automated platform, global warehouses, and large team enable high-volume operations. With 20,000 orders/day capacity at each US warehouse and multiple Asian/European hubs, CJ can handle thousands of orders daily for each client. The system automates repetitive tasks (bulk ordering, tracking updates, inventory syncing), which means even beginners can scale up without manual bottlenecks. CJ’s membership model also supports growth: as your business expands, you can upgrade to higher plans for more sourcing requests and product suggestions. The 24/7 support and agent system can handle large merchant accounts. In practice, many large dropshippers and agencies rely on CJ’s infrastructure. That said, new users report a learning curve with CJ’s feature-rich interface and many options. Once mastered, however, CJ’s end-to-end automation — plus integrated marketing tools — streamlines scaling. In sum, CJ is very scalable, suitable from a solo seller to a multi-million order enterprise.

• Bestfulfill: Bestfulfill also claims to support business growth. Its experience (serving 1,000+ stores) and substantial warehousing hint at solid capacity. Core to scalability is their personalized service model: each merchant gets dedicated agents and tailored solutions, which can continue as business grows. The platform also offers APIs and an app, so orders sync automatically, facilitating larger order volumes. However, because Bestfulfill is a 3PL agent rather than a self-serve marketplace, merchants may face more hands-on processes (getting quotes, approvals, etc.) for very large volumes. Bestfulfill may require minimum order sizes for bulk services (common in the industry). On the plus side, Bestfulfill’s blog emphasizes “simplify the process of running and scaling your dropshipping business”. In practice, Bestfulfill works best for stores that want a partner-driven approach: as you grow, they proactively help optimize sourcing, warehousing, and branding. Businesses that expect exponential growth and need robust automation might lean toward CJ’s model, but Bestfulfill’s high-touch service can also adapt if you communicate needs clearly.

Reliability and Reputation

Both platforms have excellent reputations in the dropshipping community, but on different scales:

• CJdropshipping: CJ’s Trustpilot rating is 4.9/5 with over 13,000 reviews — a remarkably high score. The review summary highlights CJ’s “user-friendliness, reliability, and speed”, and reviewers “consistently highlight the exceptional support”. Users frequently praise CJ for quick order fulfillment (especially from local warehouses), extensive product availability, and helpful customer service. The company also publishes its shipping success rate (claimed 98%+ on-time) and quality control metrics. Of course, no platform is perfect: some users mention occasional delays (supplier or courier issues) and the need to navigate CJ’s complex interface. But overall, CJ is seen as extremely reliable. Its large size means it has redundancy in suppliers and couriers, which minimizes disruptions.

• Bestfulfill: Bestfulfill’s independent reviews are also overwhelmingly positive. On Trustpilot, Bestfulfill has a 4.6/5 rating (with 91% five-star reviews). Customers note consistent satisfaction with sourcing speed and product quality. For instance, one reviewer said “Bestfulfill is one of the best sourcing companies I have ever worked with”, and others commend their growth (“company scale is much bigger than before”). The Bestfulfill Shopify app has a 5.0 rating as well, reflecting glowing feedback on service and ease of use. The common theme is reliability: merchants trust Bestfulfill to follow through on orders and solve problems (with quotes like “they answer in minutes”). Given that Bestfulfill is smaller, it has fewer public reviews than CJ, but those reviews suggest a similarly high level of reliability and professionalism.

Summary: Both CJdropshipping and Bestfulfill are considered reliable by their users. CJ’s larger scale means it can often weather disruptions (e.g. using alternate warehouses or carriers) without issues. Bestfulfill’s strength is its hands-on control – a single agent “goes above and beyond” to ensure orders are fulfilled properly. In either case, read recent user reviews and maybe place a small test order to experience responsiveness and delivery times firsthand.

Pros and Cons

CJdropshipping – Pros:

• Extensive product catalog: Hundreds of thousands of items across niches. Large factory network (1,300+) keeps costs low.

• Global warehouses: 50+ fulfillment centers (China, US, EU, Singapore, etc.) for fast shipping.

• Platform integrations: Plug-and-play with Shopify, WooCommerce, eBay, Amazon, TikTok, etc..

• Customization & Branding: Offers custom packaging, marketing videos, private labeling. 24/7 support and sourcing agents..

• Pricing: Free base plan, no per-order fees (aside from product/shipping costs), optional Prime plans for added features.

• Scalable infrastructure: Automated system and high capacity (20k orders/day per U.S. warehouse).

• Reliability: Very high user ratings (4.9 Trustpilot) and proven fulfillment track record.

CJdropshipping – Cons:

• Shipping fees and times: While U.S. shipping is fast, delivering from China or without local stock can be slow (2–4+ weeks) and more expensive. CJ also charges a transfer fee ($4–$12/kg) to move goods between warehouses.

• Learning curve: The platform has many features and a complex interface; new users often need time to learn the system (orders, sourcing, 3PL, etc.).

Bestfulfill – Pros:

• Personalized service: Each merchant has dedicated agents to handle sourcing, QA, and fulfillment. 1-on-1 support is a major plus.

• Warehouse in U.S./UK: Physical presence in key markets (USA, UK) enables faster shipping to Western customers.

• Flexible shipping options: Claims to choose the fastest carrier options for each order.

• Experienced team: 6+ years in business, 70 staff, 1000+ stores served – experience that can help merchants navigate complexities.

Bestfulfill – Cons:

• Shipping speed to some regions: Despite a US warehouse, deliveries to the U.S. and Europe can sometimes be slower than expected. (Results may vary by product and warehouse availability.)

• Limited platform support: Official integration is mainly with Shopify. Sellers on WooCommerce or other carts may need manual workarounds.

• Less self-serve flexibility: As a 3PL agent, Bestfulfill requires more back-and-forth (quotations, manual order pushing) compared to CJ’s automated import model. This can slow things if not managed closely.

• Smaller scale: While growing, Bestfulfill’s fulfillment volume and product catalog are smaller than CJ’s. Very niche products may be harder to find on short notice.

• Pricing transparency: The pricing model (fees per order/service) is less transparent upfront. You often need to consult their team for specific rates.

Which Should You Choose?

While both CJdropshipping and Bestfulfill deliver reliable, professional services, CJdropshipping consistently offers:

• Cost-Effective Entry: Free to start, affordable upgrades.

• Extensive Catalog & Sourcing: Immediate access to thousands of products plus rapid custom sourcing.

• Superior Fulfillment Speed: Local warehouses for 2–5 day delivery in key markets.

• Comprehensive Integrations: Seamless automation across all major sales channels.

• Scalable Support: A large, dedicated team to handle any order volume.

Merchants seeking a balanced combination of automation, global reach, and cost-efficiency will find CJdropshipping an exceptionally strong foundation for both new and established ecommerce ventures. For those prioritizing boutique, high-touch service, Bestfulfill remains a capable partner—but CJdropshipping’s end-to-end platform often delivers the agility and reliability required to stay competitive in today’s fast-paced market.

Choose CJdropshipping to empower your ecommerce journey with scale, speed, and seamless operations—without sacrificing professional support or strategic insights.